Our community impact

Our impact photos of coin street staff

We work hard to make sure Coin Street provides the best possible service to our community. 

We are committed to empowering local people and providing opportunities for wellbeing, learning and neighbourhood development. By managing community spaces and delivering a wide range of free or low-fee programmes, activities, and events year-round, we ensure that this neighbourhood remains vibrant and accessible for all.

We exist to create a thriving, inclusive neighbourhood in Waterloo and North Southwark, where everyone’s diverse needs are met. Our purpose is rooted in the belief that strong communities transform lives.

Our Community Impact Report sets out our achievements from the last year. If you would like to see the difference we've made in previous years, scroll to the bottom of this page.

Read our Community Impact Report 2025-26

Our impact in numbers 2025-26

Our reach

  • Our Family and Children’s Centre supported 812 families throughout the year.
  • We recorded 4,843 total attendances across all of our family sessions.
  • 1,516 people took part in our youth and community programmes.
  • We welcomed 8,951 attendances across youth and community sessions, with participants attending an average of 16 sessions during the year.
  • We hosted 191 social activities to bring local people together.
  • 384 people took part in fitness activities supporting healthier lifestyles.
  • 107 people developed their skills and confidence through our learning opportunities.
  • 187 volunteers generously contributed their time and skills to support our work.

Who we reached

  • We welcomed 213 new family registrations to our centre.
  • Our participants represented 57 different ethnicities.
  • 57% of participants identified as being from Global Majority communities.
  • 49% of participants lived in areas experiencing higher levels of deprivation.
  • 35% of participants reported a disability, learning difference, or long-term health condition.
  • 46% of participants were under 18 years old, while 31% were aged over 65.

The difference we made

  • 89% said activities helped them feel part of the local community.
  • 87% said they met new people or made new friends.
  • 75% said activities improved their confidence.
  • 57% said activities helped them make more decisions or take on leadership roles.

We also committed £222,000 in donations and grants to support our community programmes and services.

Download our reports