Hospitality Assistant (Casual)

We are currently looking to build our team of casual workers who provide hospitality support in our professional conference centre at Coin Street. This will be a zero hours contract which means that there are no guaranteed hours per month - you may be requested to work on an ad hoc basis, and sometimes at short notice, however we always aim to give as much notice as possible.

The working hours are flexible Monday to Friday, with shifts ranging between 08.00 – 18.00 during the weekday, very rarely requiring evenings or weekends.

As a member of staff, you will also be able to take advantage of the staff discounts at local restaurants and shops on London’s iconic South Bank. Pay rates are subject to regular review and increased based upon company performance.

As a Hospitality Assistant, you will work closely with the Hospitality Supervisor to service conference and event delegates, set up meeting rooms and ensuring all working areas are neat and delivering excellent customer-service to all clients and delegates.

The key tasks will be:

• Complete room set up as per function requirements for each meeting.
• Serve all tea and coffee, buffets, light refreshments and other food and beverages as per the function sheets ensuring the highest standards of presentation and cleanliness.
• Meet and greet conference organisers
• Keep the spaces – meeting and foyer areas - clean and tidy at all times including washing up and clearing up during and after the event

Skills needed

• Good customer service skills with ability and confidence to work autonomously or in a team
• A positive attitude and good communication skills, with an appetite for excellent customer service and a professional demeanour
• Patient and calm under pressure

Please do download the Job Pack to view the full job description.

What we do 
We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Extras
In return, we can offer you:

• The equivalent of 27 days’ annual leave (excluding bank holidays) - pro rata for part time staff
• If eligible, an 8% contributory pension scheme (5% employee contribution, 3% employer contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

Contract
Casual - Zero hours contract (may include evenings and weekends)

Salary
£13.75 per hour

To Apply 
To apply please submit an up to date CV and the supporting questions form. We are unable to consider CVs if they are not accompanied by the supporting questions form. The equal opportunities form is optional.

Please send your complete application to recruitment@coinstreet.org

We will begin interviewing candidates as applications are received, so don't delay in submitting an application.